Crisis Communications Training

October 17, 2018

Crisis Planning and Response: Communicating Under Pressure
When: Tuesday, November 20, from 9:00 a.m. - 1:00 p.m.
Where: Western North Carolina Conference Office, 13924 Professional Center Dr., Suite 200 Huntersville, NC 28070


United Methodist Communications is offering a workshop on effective crisis communications. You will learn essential skills for successfully handling media interviews during a crisis, as well as information on crisis planning, prevention and response.

This workshop is vital for anyone whose responsibility includes identifying and responding to a crisis, and who may speak directly to the news media.

Participants will learn how to:

  • Create a crisis plan

  • Provide an immediate response in a crisis

  • Develop effective strategies for use in managing a crisis

  • Earn trust and build credibility

  • Identify audiences and create an immediate communications strategy

  • Develop clear communications goals and key messages to support them

  • Present effectively on television and in person, including use of body language, eye contact, voice, and dress to support one’s message

  • Get desired quotes in news stories and reduce the chances of being misquoted or taken out-of-context

  • Avoid pitfalls and handle hostile questioning from the news media

  • Prevent critical mistakes that can cause long-term reputation damage

Questions? Contact Director of Communications Melissa McGill at


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